ORCHESTRATING AI

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Orchestrating AI is a research-based thought leadership program* from
EXL that examines AI’s present and future from a practitioner point of view, unlocks best practices, and positions companies to achieve breakthrough business outcomes.

The AI Tomorrow infographic focuses on AI’s future impact on
business, jobs, areas where it can be applied and outcomes companies largely anticipate, with more than half of companies expecting AI to deliver operational and CX outcomes in three years.

*Harvard Business Review Analytics Services and EXL surveyed over 500 professionals across multiple industries to learn how AI is being
implemented, where companies are in their adoption of AI, and what outcomes they have been able to drive. Business leaders can use these results to shape their own AI strategy, benchmark current initiatives, and forecast future trends.

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