Travel, Transportation & Logistics: Navigating Uncertain Waters with Digital


Digital transformation is one of the most pressing priorities for companies in every industry. However, many organizations find a gap between their expectations for digital initiatives and the outcomes they produce.

EXL partnered with Harvard Business Review Analytics Services to dive deep into the ways businesses approach transformation today. TTL companies focus on back-office efficiency, speed and cost transformation given their need for agility. As per 28% respondents, their organization have already implemented some degree of RPA. Download our Travel, Transportation & Logistics report to find out the areas where companies are focusing their digital efforts, most common reasons for failure, and the strategies digital leaders are using to produce real results.